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Fast. Efficient. Premium quality.
Contrado has been making retail quality on demand products since 2002. All our products are made in-house in one facility, not scattered over fragmented fulfilment centres with different quality standards and wide print variation. Create any of our 450+ products with your designs using our user-friendly Product Mockup Generator. Connect your Shopify and Contrado accounts so that your customers can order your amazing products. We automatically receive the order details whenever someone buys from you. We then manufacture and fulfil your order. Your customer receives a tracked delivery with your beautiful designs, within days of ordering. Choose white labelling, or add your brand as the only branding your customers see.
We will guide you with all the support you need.
• For a full guide on how to create a store and post
products for sale, see our store
guide • Your new store will be set to Private by default. You can connect your
store to your Shopify-Account, add products or collections, and manage
your store info in private mode. Click the toggle to switch from a
private to a public store. Public stores can be seen on our website if
you'd like to start selling your products via our site as well.
• For a full guide on how to create a store and post
products for sale, see our store
• Your new store will be set to Private by default. You can connect your store to your Shopify-Account, add products or collections, and manage your store info in private mode. Click the toggle to switch from a private to a public store. Public stores can be seen on our website if you'd like to start selling your products via our site as well.
• Head to the Shopify website > sign up (if you haven't already) and open the Shopify App Store located in the left hand menu > Search for 'Contrado' and click on the text or icon > click 'Add app' > log in to your Contrado dropshipping account via Shopify > Click 'Sync'.
Please note: Syncing your Contrado and Shopify store is only ever necessary once - when you connect both stores for the first time. Now you're connected, it's time to get creative.
Unfortunately not at this time. We hope to provide this in the future,
but for now, it's only one Contrado store and one Shopify account at a
time. If you have multiple Contrado stores, you can link each one to a
different Shopify account. But only one Contrado store can connect to
one Shopify account.
When connecting your Contrado and Shopify stores you can choose whether you would like to manage uploading products, prices, and the name and description of your products via Contrado or Shopify. If you change your mind you can change the settings any time via the 'My Stores' tab in your account under 'Edit'.
products & product updates
Use the Auto-Publish feature to immediately publish any new Contrado products on your Shopify store. This also includes updates made to existing products.
name & description
Switch the toggle to Contrado to automatically use the product name and description on Contrado for products in your Shopify store as well. If needed you can still modify the details manually via Shopify.
If you set pricing to be managed on Contrado, the set price you published on Contrado will also apply to your Shopify store. This can also still be modified manually via Shopify if necessary.
Deleting a product from your Contrado Store will also remove it from your Shopify store. On the other hand, if you delete a product from Shopify it will not delete from your Contrado store.
Use the Shopify 'Locations' feature to track where your inventory is coming from. To add Contrado as a location please use the name 'Contrado Imaging Ltd.' for accuracy.
Items such as large furniture and suitcases do not count towards the above tiers, they are discounted at a flat rate due to the cost of shipping. You’ll receive 20% discount on an order of single and multiple items. You can contact us for a full list of these.
On rare occasions, we’ll need to increase the price of a product due to circumstances outside our control (ie. inflation, unexpected delivery costs, etc.). Rest assured that if we resort to increasing a product’s price, it’s because we have exhausted all other options.
Our top priority is providing the best quality product for the most reasonable price. Sometimes we encounter an unexpected situation and need to quickly adapt. This may involve changing couriers, sourcing new materials, or revising the way we make a product. We will try to cover as much of the extra cost as we can, but there might be a slight price rise to compensate for the changes.
We don’t enjoy increasing product prices and avoid it as much as we possibly can. If you sell our products, we will make every effort to notify you of a price change so your business is not negatively affected.
For Drop-Shipping Account holders, here are some tips if your store is affected by a price change:
If you manage pricing on our site, you don’t need to change anything as the price will automatically be updated in your store. You may want to consider communicating with customers if necessary.
If you manage pricing on your drop-shipping store, you will get an email from us with more details about the price change. Please review all of your drop-shipping prices in light of this change to ensure you’re still happy with your profit margins.
Increase your product’s price to match ours.
Leave your price as is if the change doesn’t impact your margins too much.
Split the cost by increasing both the product and delivery cost slightly to lessen the impact (you can do this in your drop-shipping platform’s settings).
Add lower-cost products to your store to balance your selection.
Add lower-cost options to your product if available.
One of our great advantages is that we have tons of experience in packing, shipping, tracking parcels, and returns. With over a million packs sent since 2002 our experience will be your experience.
We ship worldwide, and are especially strong in New Zealand, Australia, Japan, USA, Canada, UK and Europe.
We are fast. We have been doing this since 2002 so have great systems and processes in place to make sure we execute your orders efficiently. We make everything in one facility so this means added efficiency in production timings.
Yes we make everything in-house and have no outside 3rd party full-fillers. All our 450+ products are made here in our facility, not scattered over fragmented fulfilment centres with different quality standards, print variation, or disparate service levels. One in-house facility, one focus, one service.
Currently our interface is only compatible with Shopify.
Yes, you are able to add a brand name and logo using our branding section. You are also able to add a thank you message using the same link. The majority of our items (especially clothing) have an option within the design interface to add your own label and with any product you can incorporate your logo as part of your design. The only place on your packaging and dispatch notes that would show our information is the return label, to ensure that we meet our carrier requirements.
Click here to see an example dispatch note.
Yes we do. Any item, size, or other product option that is currently out of stock on our own website will also show as out of stock on your site. Once the product is not out of stock any longer, it will be automatically available for purchase again on your end.
It's free. We do not charge for the app or any subscription costs. The only time you pay us is when your customers place an order with you. You can see more on our pricing here.
We support all major currencies according to your home location.
Local currency, charge fair local price for shipping.
Yes. All you need to do to get started is to sign up using our drop-shipping form. You can find more information on our drop-shipping services and details on how to apply here.
We have no minimum order quantities or order values. This applies across our site, from wholesale orders, to drop-shipping for your customers. The more that you order, the lower the price will be, thanks to our exclusive discount scheme (more on that here). Order as much or as little as you like.
This is big a question. You need a fair understanding of online promotion, how to write well with keywords and great descriptions of your products. That way some traffic and customers can find you. We provide help on that here.
o Once an order is placed, there is little or no opportunity
to make changes to the order, please ensure products are as you want them
before posting them for sale. o We want you and your customers to be happy with your
orders, if you have any questions or if your customer has asked a question you
can’t answer, get in touch
with our customer service team
o Once an order is placed, there is little or no opportunity to make changes to the order, please ensure products are as you want them before posting them for sale.
o We want you and your customers to be happy with your orders, if you have any questions or if your customer has asked a question you can’t answer, get in touch with our customer service team